1. Scope and Agreement Structure

These Terms apply to all visitors, users, customers, and account holders. Additional terms may apply to specific products or services, including proposals, order forms, statements of work, software licenses, subscription terms, or rental agreements.

If there is a conflict between these Terms and a signed service-specific agreement, the service-specific agreement controls for that service.

2. Company Information

Dog From The Moon LLC is a Delaware limited liability company providing event production, equipment rental, software products, and related professional services.

3. Services Description

Our services may include:

• Event production and stage design services
• Audio, video, lighting, and equipment rentals
• Software applications, integrations, and licensing
• Live streaming, filming, and content production
• Consulting, technical support, and custom development

4. Account Registration and Security

If account access is required, you agree to provide accurate information and keep account credentials secure. You are responsible for all activities that occur under your account.

You must promptly notify us of any suspected unauthorized use of your account.

5. Payment Terms

Fees, billing schedules, and payment terms are specified in the applicable order, quote, subscription plan, or service agreement.

Unless stated otherwise, fees are in US Dollars and are non-refundable except where required by law or expressly set forth in writing.

For subscription services, billing may recur automatically until canceled according to the applicable plan.

You are responsible for all applicable taxes, duties, and similar charges, excluding taxes based on our net income.

6. Intellectual Property Rights

All content, software, designs, documentation, and materials provided by Dog From The Moon are owned by Dog From The Moon or its licensors and are protected by applicable intellectual property laws.

Software is licensed, not sold, and your use is subject to applicable license restrictions.

Except as expressly permitted in writing, you may not copy, modify, distribute, publicly display, reverse engineer, or create derivative works from our materials.

7. Customer Content and Data

You retain ownership of content and data you submit. You grant us a non-exclusive right to host, process, and use that content as necessary to provide and improve the services.

You are responsible for ensuring you have rights to all content you submit and that your use of the services complies with applicable laws.

8. Acceptable Use Restrictions

You may not use our services for unlawful, fraudulent, abusive, or harmful purposes, including:

• Violating laws or third-party rights
• Attempting unauthorized system access or interference
• Distributing malware or harmful code
• Using automated methods to scrape or overload systems without permission
• Misrepresenting identity or engaging in deceptive conduct

9. Service Availability and Changes

We aim to provide reliable services but do not guarantee uninterrupted or error-free operation. Maintenance, outages, or third-party failures may affect availability.

We may modify, suspend, or discontinue portions of services when reasonably necessary for security, compliance, legal obligations, operational requirements, or product improvements.

10. Event Services and Equipment

Event and equipment services are subject to specific technical, safety, access, and scheduling requirements. You agree to provide accurate event details and comply with agreed requirements.

For equipment rentals, you are responsible for proper use, care, return, and costs for loss or damage outside normal wear and tear, as outlined in the applicable rental agreement.

11. Privacy

Collection and use of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Disclaimer of Warranties

To the fullest extent permitted by law, services are provided "as is" and "as available," without warranties of any kind, express or implied.

We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, unless otherwise stated in a signed written agreement.

13. Limitation of Liability

To the maximum extent permitted by law, Dog From The Moon shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from these Terms will not exceed the amount you paid us for the specific service giving rise to the claim during the 12 months before the claim arose.

14. Indemnification

You agree to indemnify and hold harmless Dog From The Moon, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from your use of our services or violation of these Terms.

15. Suspension and Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination shall remain in effect.

16. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Delaware.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

19. Contact Information

If you have any questions about these Terms, please contact us:

• Email: legal@dogfromthemoon.com
• Website: www.dogfromthemoon.com/contact
• Address: Dog From The Moon LLC, Delaware, United States

20. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Dog From The Moon regarding your use of our services and supersede all prior agreements and understandings.